Sales | Repair | Service | Accessories
Frequently Asked Questions
Everything you need to know about our custom PC builds, hardware upgrades, expert repairs, and store locations.
Custom PC Builds & Hardware
How does the custom PC building process work?
We work closely with gamers, video editors, and digital creators to design custom rigs matching your performance goals and budget. We help select optimal components (processors, GPUs, cooling systems, and RAM) focusing on clean minimalism, aesthetic dual-chamber cases, and vibrant RGB integration.
Can I bring my own parts for assembly and installation?
Yes! If you have already purchased your components online or separately, you can bring them to our Salem or Namakkal stores. Our expert technicians will handle professional component assembly, cable management, stress testing, and operating system configuration.
What kind of components and brands do you stock and support?
We support and source top-tier brands across processors, graphics cards, motherboards, storage (NVMe SSDs), and high-flow cooling solutions tailored for maximum raw performance and long-term durability.
Repairs, Maintenance & Diagnostics
What types of computer and laptop repairs do you handle?
We handle thorough problem diagnostics, blue screen troubleshooting, virus and malware removal, system speed optimization, thermal paste replacement, and hardware component upgrades for both Windows and Mac platforms.
Do you repair mobile phones and tablets?
Yes! Our service desk handles mobile and tablet repairs including professional screen replacements, battery health swaps, speaker repairs, and charging port troubleshooting.
Do I need to back up my data before bringing in my device?
While our technicians treat your data with the utmost care, we strongly advise backing up critical files beforehand. Operating system reinstalls or hard drive diagnostics carry inherent risks of data corruption, and clients are ultimately responsible for data backups.
Stores, Payments & Support
Where are your physical retail stores located?
Our primary retail and service store is located in Salem at 3, Akshaya Complex, Ammapalayam Main Rd, near Sona College, Jagir, Suramangalam, Salem, Tamil Nadu 636005. Our branch store is located in Namakkal at Belukkurichi, Tamil Nadu 637402.
What are your store operating hours?
We are open 7 days a week! Monday from 9:00 AM to 9:30 PM, and Tuesday through Sunday from 9:00 AM to 8:30 PM.
What payment methods do you accept in-store?
We accept Credit Cards, Debit Cards, NFC contactless payments, and Google Tez for a smooth, frictionless checkout experience.
Ready to build or upgrade your setup?
Connect directly with our local hardware experts via phone or WhatsApp at 078455 73455.
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