Privacy Policy
Last Updated: June 2026
1. Introduction
At Kings Technology ("we," "our," or "us"), accessible across our primary retail store in Salem and branch store in Namakkal, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, purchase custom PC hardware, use our repair and maintenance services, or interact with our digital resources.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you express interest in our products or services, request technical support, or fill out online inquiry forms:
- Contact Information: Full name, email address, phone number, and physical address.
- Service & Device Details: Specifications for custom PC builds, device types (laptops, mobile phones, tablets), and details regarding technical repairs or IT support needed.
- Transaction Information: Payment details handled securely via supported options (Credit Card, Debit Card, NFC, Google Tez).
3. How We Use Your Information
We use the information collected to uphold our core values of transparency and reliability, specifically for:
- Processing retail purchases, custom computer assemblies, and accessory orders.
- Diagnosing, repairing, and servicing computer hardware, mobile devices, and networks.
- Communicating regarding service status, appointments, updates, or custom quote details.
- Improving our web platform, digital guides, and technology resources.
4. Data Security & Repair Disclaimer
We implement robust technical and organizational security measures to protect your personal and payment data. However, regarding device repairs (such as data recovery, operating system cleanup, or drive replacements), clients are solely responsible for backing up all critical data prior to handing devices over for service. Kings Technology is not liable for any data loss occurring during diagnostic or repair procedures.
5. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. Data is shared only with trusted partners or payment processors strictly required to fulfill transactions (such as secure gateway providers) or comply with legal obligations.
6. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our team directly through our store locations:
Kings Technology Store Contacts
Salem Store (Primary): 3, Akshaya Complex, Ammapalayam Main Rd, near Sona College, Jagir, Suramangalam, Salem, Tamil Nadu 636005, India
Namakkal Store (Branch): Belukkurichi, Namakkal, Tamil Nadu, 637402, India
Phone / WhatsApp Support: 078455 73455